One of the things that I truly truly enjoy about living where I do is that our postman is a very nice guy. Here in "flyover America", he comes to the door, knocks, and hands you your package with a smile...very nice...
Meanwhile, other post offices work hard to maintain the image of "civil service goober", and "government inefficiency"...
Case in point:
In October (the 25th to be exact), I ordered "Zombie-A-G0-G0" from Monomer Games.
Monomer did a great job and got the order processed and sent out ASAP.
And there, things went wrong...
So I waited and waited...Finally around a month later, I contacted them, and asked "Where's my order?"...They checked and the USPS showed on it's system "delivered".
Uhhh...no...It wasn't...
So they went back and double checked...sure enough...USPS says "It's been delivered..."
I let them know "Nope".
So they went to check the Main Post Office.
After about half an hour of their clerks searching...Lo and behold...my package is sitting on a shelf in the backroom, (where it's been for the last month). I guess "Delivered" means "Getting to the main post office, and NOT to where it's going..."
So they finally send it out...
And it gets here...
Looking like this:
Meanwhile, other post offices work hard to maintain the image of "civil service goober", and "government inefficiency"...
Case in point:
In October (the 25th to be exact), I ordered "Zombie-A-G0-G0" from Monomer Games.
Monomer did a great job and got the order processed and sent out ASAP.
And there, things went wrong...
So I waited and waited...Finally around a month later, I contacted them, and asked "Where's my order?"...They checked and the USPS showed on it's system "delivered".
Uhhh...no...It wasn't...
So they went back and double checked...sure enough...USPS says "It's been delivered..."
I let them know "Nope".
So they went to check the Main Post Office.
After about half an hour of their clerks searching...Lo and behold...my package is sitting on a shelf in the backroom, (where it's been for the last month). I guess "Delivered" means "Getting to the main post office, and NOT to where it's going..."
So they finally send it out...
And it gets here...
Looking like this:
Wow...Seems like someone was either curious as to what I was ordering, or was just having a bad day...Maybe they were told that they actually had to do their job?...
Ummm....what part of "DO NOT BEND!" don't you seem to understand???
Yes...here's the back with the mailing label, showing that it wasn't just an envelope that I picked up and did this to, to rag on USPS.To tell you the truth, I've always had problems with the Las Vegas Post Offices. They "lose" letters, don't deliver packages and then mark "no one at home, etc.." So in a way, this is nothing new for me, but it also reminds me of the better quality I have in postal people here.
Like I said, I have NOTHING to say wrong about Monomer Games...They did a GREAT job getting it out, and I am very pleased at the product. I'll be writing up a review of "Zombie-A-G0-G0" in a bit and playing a few games of it to see how it goes. I'm looking forward to it, and more of their products...
But not looking forward to the Las Vegas USPS system...
Comments are appreciated...
2 comments:
Happens over here in England too. In our case it's Parcel force. They are so unpredictable about delivering things. Take today for instance we were in all day, I popped downstairs after lunch to check for mail, and what do I find? A card saying we tried to deliver but you were out from Parcel Force.
Don't get me started on opened packets...
Our postman on the other hand is lovely, but he works for the Royal Mail.
call the USPS customer service number. Explain and send them the pictures. They will investigate. Basically the employee who scanned it as delivered will be reprimanded. The Postmaster for the location will be required to write up an investigation and send it into corporate. From what I was told the USPS execs don't take this type of screwing around with the mail lightly.
A few years ago I had a local postmaster tell my wife to come back later as she had too many parcels (around 10 and we are there everyday.) My wife told me when she got home later after her second trip there to have the mail processed.
I was floored and reported her. One of the counter clerks a few days later knew about the incident and the trouble it caused for the postmaster and was happy she was reported as she is known to treat people that way. She has been sweet as pie since.
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